Terms of Service

Effective Date: March 30, 2026  |  Last Updated: March 30, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the website ranch-pizza.rest, including all content, functionality, products, and services offered on or through the Site.

By visiting our Site, creating an account, placing an order, submitting any information, or otherwise engaging with our services, you represent and warrant that:

• You are at least 18 years of age, or if you are between the ages of 13 and 17, you are using the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms;
• You have the legal capacity to enter into a binding contract under the laws of the United States and the state in which you reside;
• You are not prohibited from accessing or using our services under any applicable federal, state, or local law;
• All registration information you submit is truthful, accurate, current, and complete;
• You will maintain the accuracy of such information at all times.

If you are using our Site or services on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" in these Terms shall refer to both you as an individual and the entity you represent.

2. Description of Services

Pizza Ranch is a food service establishment offering a variety of pizza products, appetizers, beverages, and related food items for dine-in, takeout, and/or delivery, depending on the availability of such services at our location. Our Site provides customers with the ability to:

• Browse our menu and view available food and beverage offerings;
• Place online orders for pickup or delivery (where available);
• Create and manage user accounts for a streamlined ordering experience;
• Access promotions, special offers, and loyalty rewards programs (where applicable);
• Contact our staff regarding questions, feedback, or customer service needs;
• Receive marketing communications (with your consent, where required by law).

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Menu items, pricing, availability, and service options are subject to change without notice and may vary by location, time of day, or other operational factors.

All food orders are subject to availability. We make reasonable efforts to ensure that our menu is current and accurate, but we do not guarantee that all items displayed on the Site will be available at all times. In the event that an item you have ordered is unavailable, we will notify you promptly and offer a suitable alternative or a full refund for that item.

3. User Accounts and Registration

To access certain features of our Site, including online ordering, you may be required to create a user account. When you create an account, you agree to:

• Provide accurate, complete, and current information as prompted by the registration form;
• Maintain and update your account information to keep it accurate, complete, and current;
• Maintain the security and confidentiality of your login credentials, including your password;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the integrity of our services. You may not transfer or assign your account to any other person without our prior written consent.

4. User Obligations and Prohibited Activities

As a condition of your use of our Site and services, you agree to use them only for lawful purposes and in accordance with these Terms. You agree that you will not:

• Use the Site in any way that violates any applicable federal, state, local, or international law or regulation, including but not limited to the Federal Trade Commission Act (FTC Act), the Computer Fraud and Abuse Act (CFAA), the CAN-SPAM Act, or any applicable state consumer protection laws;
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Pizza Ranch or users of the Site, or expose them to liability;
• Use the Site to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation;
• Impersonate or attempt to impersonate Pizza Ranch, a Pizza Ranch employee, another user, or any other person or entity;
• Engage in any fraudulent activity, including but not limited to placing false or fictitious orders, using stolen payment credentials, or submitting fraudulent promotional claims;
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site;
• Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission;
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
• Attempt to circumvent, disable, or otherwise interfere with any security-related features of the Site;
• Copy, reproduce, modify, distribute, display, perform, or create derivative works from any content on the Site without our prior written consent;
• Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site;
• Submit false or misleading information in connection with any order, account, or communication with us;
• Engage in any abusive, threatening, harassing, defamatory, or otherwise objectionable conduct toward our employees, agents, or other users.

Violation of any of the foregoing may result in the immediate termination of your account, cancellation of pending orders, and may expose you to civil and/or criminal liability under applicable law.

5. Online Orders and Payment Terms

When you place an order through our Site, you are making an offer to purchase food items and related products from Pizza Ranch. We reserve the right to accept or reject any order at our sole discretion. Your order is confirmed only upon receipt of a confirmation email or notification from us.

5.1 Pricing and Fees

All prices displayed on the Site are in United States Dollars (USD) and are subject to applicable federal, state, and local sales taxes. Delivery orders may be subject to additional delivery fees, which will be disclosed prior to the completion of your order. We reserve the right to change prices at any time without prior notice. However, any price change will not affect orders already confirmed by us.

5.2 Payment Methods

We accept various forms of payment for online orders, including major credit cards, debit cards, and other payment methods as displayed on the Site at the time of checkout. By submitting payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You authorize us to charge the applicable amount to your payment method.

5.3 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you experience an issue with your order, including incorrect items, missing items, or quality concerns, please contact us at [email protected] within a reasonable time of receiving your order. We will review each request on a case-by-case basis and, at our discretion, may offer a refund, credit, or replacement. Refunds, if approved, will be processed to the original payment method within 5–10 business days, subject to your financial institution's processing times.

5.4 Promotional Offers and Discounts

From time to time, we may offer promotional discounts, coupon codes, or special offers. Such promotions are subject to their own terms and conditions and are valid only for the period and under the conditions specified. We reserve the right to modify or cancel any promotion at any time. Promotions may not be combined unless expressly stated and are non-transferable.

6. Intellectual Property Rights

The Site and its entire contents, features, and functionality — including but not limited to all text, graphics, logos, icons, images, photographs, audio clips, digital downloads, data compilations, software, and all other materials — are owned by Pizza Ranch, its licensors, or other providers of such material and are protected by United States copyright, trademark, trade dress, and other intellectual property laws.

The Pizza Ranch name, logo, brand identity, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Ranch or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site for your personal, non-commercial purposes. This license does not include:

• Any resale or commercial use of the Site or its contents;
• Any collection and use of any product listings, descriptions, or prices;
• Any derivative use of the Site or its contents;
• Any use of data mining, robots, or similar data gathering and extraction tools;
• Downloading or copying of account information for the benefit of another merchant.

Any unauthorized use of the Site or its contents immediately terminates the license granted herein and may result in legal action. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission.

7. User-Generated Content

If you submit, post, or transmit any reviews, comments, feedback, suggestions, photographs, or other content to or through the Site ("User Content"), you grant Pizza Ranch a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that you own or control all rights in and to the User Content you submit, and that your User Content does not violate these Terms or the rights of any third party. Pizza Ranch takes no responsibility and assumes no liability for any User Content submitted by you or any other user or third party.

We reserve the right, but are not obligated, to monitor, edit, or remove any User Content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms.

8. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

We are committed to protecting your personal information in accordance with applicable United States federal and state privacy laws, including the Federal Trade Commission Act (FTC Act), which governs deceptive and unfair practices in commercial contexts. Customers located in California may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as further described in our Privacy Policy.

9. Disclaimers and "As-Is" Basis

YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK. THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SITE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS;
• WARRANTIES AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE SITE;
• WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS ORDERED THROUGH THE SITE FOR INDIVIDUALS WITH SPECIFIC DIETARY RESTRICTIONS, ALLERGIES, OR MEDICAL CONDITIONS.

We do not warrant or represent that the Site will be free from viruses or other harmful components. We make no warranty that defects will be corrected or that the Site or the servers that make it available are free from viruses or other harmful code.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, OR SUCCESSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES ARISING FROM YOUR INABILITY TO ACCESS OR USE THE SITE OR SERVICES;
• DAMAGES ARISING FROM ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• DAMAGES ARISING FROM ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE;
• DAMAGES ARISING FROM ANY BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR HARMFUL COMPONENTS TRANSMITTED THROUGH THE SITE;
• DAMAGES ARISING FROM ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF PIZZA RANCH TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

11. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its affiliates, licensors, service providers, employees, officers, directors, agents, contractors, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable federal, state, or local law or regulation;
• Your use of the Site or services, including any data or content you transmit or receive;
• Any User Content you submit, post, transmit, or otherwise make available through the Site;
• Your violation of any third party's rights, including intellectual property rights, privacy rights, or rights of publicity;
• Any misrepresentation made by you in connection with your use of the Site or services;
• Any fraudulent activity, including but not limited to the use of stolen payment methods or submission of false orders.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

12. Third-Party Links and Services

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. Such links are provided for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services. We do not endorse or make any representations about such third-party websites, services, or resources.

You acknowledge and agree that Pizza Ranch shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available on or through any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party websites you visit.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state applicable to Pizza Ranch's principal place of business, without regard to any conflict of law provisions.

Subject to the Dispute Resolution provisions set forth in Section 14 below, you agree that any legal action or proceeding arising out of or related to these Terms or your use of the Site shall be instituted exclusively in the federal or state courts of competent jurisdiction in the United States. You hereby consent and submit to the personal jurisdiction and venue of such courts for the purpose of litigating any such action or proceeding.

These Terms shall be interpreted and enforced in compliance with applicable federal law, including but not limited to the FTC Act, the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), and other relevant federal statutes governing e-commerce and consumer protection.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site or services informally by contacting us at [email protected]. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within that time period, either party may pursue formal dispute resolution as set forth below.

14.2 Binding Arbitration

Except for claims for injunctive or equitable relief, or claims relating to intellectual property rights, you and Pizza Ranch agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the services provided shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect, rather than in court.

The arbitration shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You and Pizza Ranch each waive the right to a trial by jury and the right to participate in any class action, class arbitration, or representative action. This arbitration agreement is governed by the Federal Arbitration Act (FAA), 9 U.S.C. § 1 et seq.

14.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If this class action waiver is found to be unenforceable for any reason, then the entirety of this arbitration provision shall be null and void.

14.4 Opt-Out Right

You have the right to opt out of the binding arbitration and class action waiver provisions set forth above by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of arbitration.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Site or services. We reserve the right, in our sole discretion, to terminate or suspend your access to all or any part of the Site or services at any time, with or without cause, and with or without notice, effective immediately. Grounds for termination may include, without limitation:

• Violation of any provision of these Terms;
• Request by law enforcement or other government agencies;
• Discontinued or materially modified services;
• Unexpected technical or security issues or problems;
• Extended periods of inactivity in your account;
• Fraudulent or illegal activity associated with your account.

Upon termination, your right to use the Site and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, indemnification obligations, limitations of liability, and dispute resolution provisions.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations arising prior to the termination date.

16. Changes to These Terms

We reserve the right to revise, update, or modify these Terms at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Site.

Your continued use of the Site or services after any changes to these Terms become effective constitutes your binding acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must immediately discontinue your use of the Site and services.

We encourage you to bookmark this page and review it regularly. Material changes will be communicated through appropriate channels, including email notification (where we have your contact information on file) or a conspicuous notice on the Site homepage.

17. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, void, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification or deletion of a provision under this section shall not affect the validity and enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

The invalidity or unenforceability of any provision in one jurisdiction shall not affect the validity or enforceability of that provision in any other jurisdiction.

18. Waiver

No failure or delay by Pizza Ranch in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege. No waiver by Pizza Ranch of any breach of these Terms shall be deemed a waiver of any subsequent breach of the same or any other provision.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by Pizza Ranch on the Site, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Site and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

In the event of any conflict between these Terms and any other policy or agreement published on the Site, these Terms shall govern unless otherwise expressly stated.

20. Force Majeure

Pizza Ranch shall not be liable for any delay or failure to perform any obligation under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic conditions, war, terrorism, civil unrest, government actions, power outages, internet or telecommunications failures, labor disputes, or supply chain disruptions. In the event of such circumstances, we will notify you as soon as reasonably practicable and make reasonable efforts to resume performance as quickly as possible.

21. Electronic Communications

By using the Site or providing us with your email address, you consent to receive electronic communications from Pizza Ranch, including but not limited to order confirmations, receipts, updates, and, where you have opted in, promotional materials. You agree that any electronic communications we provide to you satisfy any legal requirement that such communications be in writing. You have the right to withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions included in any promotional email or by contacting us at [email protected].

We comply with the requirements of the CAN-SPAM Act and applicable state laws governing commercial email communications. All marketing emails will clearly identify the sender, include a valid physical address, and provide a clear mechanism for opting out of future communications.

22. Accessibility

Pizza Ranch is committed to ensuring that our Site is accessible to all users, including individuals with disabilities, in compliance with applicable accessibility standards. If you experience any difficulty accessing our Site or services, please contact us at [email protected] and we will make reasonable efforts to assist you.

23. Contact Information

If you have any questions, concerns, comments, or requests regarding these Terms of Service or our services, please contact us using the information below. We will make reasonable efforts to respond to all inquiries within a timely manner.